FAQ

Short answer?

Because life doesn’t come with instructions — and trauma doesn’t come with a user manual.

Long answer?

Most people don’t come to counseling because they’re “broken.”
They come because something stopped working.

Relationships feel heavy.
Sleep gets shallow.
Patience runs thin.
Communication turns into combat.
Sex loses its spark.
Stress parks itself in your chest.
Old wounds start whispering in new situations.

That’s not weakness.

That’s being human.

Counseling gives you a space to slow down, unpack the weight, and learn new ways to move forward — with clarity, confidence, and emotional strength.

People Seek Counseling For Many Reasons, Including:

• Anxiety, stress, or feeling overwhelmed
• Depression or emotional numbness
• Relationship conflict or communication breakdown
• Infidelity recovery
• Sexual concerns or intimacy issues
• Life transitions (divorce, career changes, aging, parenthood)
• Trauma or unresolved childhood experiences
• Anger, irritability, or emotional shutdown
• Feeling “stuck” despite doing everything “right”

Here’s the real talk:

If your car made a strange noise, you’d take it to a mechanic.
If your teeth hurt, you’d see a dentist.
If your back went out, you’d call a chiropractor.

But when your mind, marriage, or mental health starts wobbling?

We tell ourselves to “push through.”

That’s backwards.

Counseling is preventative care for your emotional and relational life.

It helps you:

✔ Understand your patterns
✔ Improve communication
✔ Heal unresolved trauma
✔ Rebuild trust
✔ Strengthen relationships
✔ Restore intimacy
✔ Regulate emotions
✔ Increase self-awareness
✔ Develop healthier coping skills
✔ Create lasting change

Not surface-level fixes.

Real transformation.

And let me be clear — counseling isn’t just for crisis mode.

Some of the strongest people start therapy when things are almost okay… because they refuse to wait until everything falls apart.

That’s leadership.

That’s emotional maturity.

That’s investing in your future.

Counseling Is Not About “Fixing” You — It’s About Freeing You.

Freeing you from survival mode.
Freeing you from repeating cycles.
Freeing you from carrying yesterday into today.

Whether you’re navigating relationship struggles, personal growth, sexual concerns, or emotional burnout — professional counseling gives you evidence-based tools, compassionate support, and a roadmap forward.

You don’t have to white-knuckle life alone.

You deserve support.
You deserve clarity.
You deserve connection.
You deserve peace.

And sometimes, the bravest thing you can do…

is ask for help.

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Most counseling sessions last 45 minutes, which is considered the clinical standard for individual therapy.

Couples and family sessions typically run 45 to 90 minutes, depending on the goals of treatment and the complexity of the issues being addressed.

Why the difference?

Because healing isn’t fast food.

Individual therapy usually focuses on one nervous system at a time — thoughts, emotions, behaviors, and personal history. Forty-five minutes allows enough space to explore what’s happening beneath the surface while keeping sessions focused and productive.

Couples and family therapy involve multiple perspectives, emotional dynamics, and communication patterns. That takes more time to slow things down, identify negative cycles, and create meaningful change — so longer sessions are often recommended.

Typical Session Lengths:

• Individual Therapy: 45 minutes
• Couples Therapy: 45–90 minutes
• Family Therapy: 90 minutes
• Intensives or Specialized Sessions: May be longer based on clinical need

Why Session Length Matters

Therapy isn’t just conversation — it’s structured, evidence-based work.

Each session is designed to help you:

• Understand emotional and relational patterns
• Improve communication
• Process trauma or stress
• Strengthen intimacy and connection
• Build healthier coping skills
• Create lasting behavioral change

Trying to rush that process is like speed-walking through a gym and expecting abs.

Real growth needs space.

How Often Will I Need Sessions?

Most clients start with weekly sessions, especially in the early stages of therapy. As progress is made, many transition to bi-weekly or monthly appointments for maintenance and continued growth.

Your treatment plan is always personalized based on:

• Your goals
• The issues you’re working through
• Your emotional readiness
• Relationship dynamics
• Life stressors

This CAN’T be cookie cut.  It’s very individualized.

Bottom Line

Counseling sessions are intentionally structured to give you enough time to be heard, understood, and supported — while moving you toward real change.

Whether you’re working on anxiety, relationships, intimacy, trauma, or personal growth, each session is an investment in your mental health and emotional well-being.

And let’s be honest…

Forty-five minutes a week is a small price to pay for peace, clarity, stronger relationships, and a better quality of life.

Yes — trauma treatment is a core focus of our practice.

Trauma doesn’t just live in your memories.
It lives in your nervous system.

It shows up as anxiety, emotional shutdown, relationship conflict, sleep problems, hypervigilance, irritability, sexual concerns, or feeling “stuck” no matter how hard you try to move forward.

If that sounds familiar, you’re not broken — your body is doing exactly what it learned to do to survive.

And yes… we treat that.

Evidence-Based Trauma Therapy That Works

We use a combination of EMDR (Eye Movement Desensitization and Reprocessing) and biofeedback to help clients process trauma safely, efficiently, and at a nervous-system level — not just through talk.

Here’s how that helps:

EMDR therapy allows the brain to reprocess traumatic memories so they no longer feel overwhelming or emotionally charged. Instead of reliving the past, your system learns that the danger is over.

Biofeedback helps you see and regulate what’s happening inside your body in real time — heart rate variability, stress responses, and physiological patterns — giving you concrete tools to calm anxiety, reduce trauma reactions, and regain emotional control.

Translation?

We don’t just help you understand your trauma.
We help your body finally release it.

Trauma We Commonly Treat

We work with adults, couples, and families dealing with:

• Childhood trauma and developmental trauma
• Relationship trauma and betrayal
• Military and first responder stress
• Chronic anxiety and panic
• Emotional neglect
• Sexual trauma
• Medical trauma
• Complex PTSD
• High-stress life transitions

Trauma doesn’t have to be a single catastrophic event.
Sometimes it’s years of being unseen, unsafe, unheard, or unsupported.

That counts too.

What Makes Our Trauma Treatment Different?

We take a whole-person approach — combining neuroscience, attachment-based therapy, EMDR, and biofeedback to help clients:

✔ Calm their nervous system
✔ Reduce emotional reactivity
✔ Improve sleep and focus
✔ Strengthen relationships
✔ Restore intimacy
✔ Build emotional resilience
✔ Break long-standing patterns
✔ Reclaim a sense of safety

No surface-level coping.
No endless storytelling.

Real healing. Real regulation. Real change.

Bottom Line

Trauma doesn’t resolve on its own.

But with the right tools, the right support, and evidence-based treatment, your nervous system can learn safety again.

You don’t have to keep carrying what happened to you.

Healing is possible.
Peace is attainable.
Your body remembers how to come back home.

And sometimes, the bravest move is letting someone walk that road with you.

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I

Yes — we accept all major credit cards and multiple convenient payment options.

Paying for counseling shouldn’t feel like another obstacle on your healing journey.

To make things simple and accessible, we currently accept:

• All major credit cards (Visa, Mastercard, American Express, Discover)
• Debit cards
• Cash
• Cash App
• Venmo
• Zelle
• HSA/FSA cards (when applicable)

Whether you’re coming in for individual therapy, couples counseling, trauma treatment, EMDR, or biofeedback sessions, you can choose the payment method that fits your life.

No awkward checkout energy. Just smooth transactions and forward motion.

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What About Insurance?

While we operate as a private-pay practice, many clients successfully use their out-of-network insurance benefits for reimbursement.

To make that process easier, we’ve partnered with Mentaya — a secure service that helps clients check benefits and submit claims directly to their insurance company.

Here’s how that helps you:

• Mentaya verifies your out-of-network benefits
• Assists with claim submission
• Tracks reimbursement on your behalf

There is a small additional fee collected by Mentaya (not by us) for this service — and many clients find it well worth the convenience.

Translation?

Less paperwork.
Less stress.
More focus on healing.

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Secure, Simple, Supportive

All electronic payments are processed securely to protect your financial information. Our goal is to remove unnecessary barriers so you can stay focused on what actually matters — your mental health, relationships, and personal growth.

Because let’s be real:

Peace costs less than burnout.
Clarity beats chaos.
And investing in yourself always pays dividends.

If you have questions about fees, payment methods, or using out-of-network benefits, we’re happy to walk you through it.

Healing shouldn’t be complicated — and neither should paying for it.

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At this time, we do not accept traditional insurance plans.

We operate as a private-pay practice so we can provide high-quality, personalized care without the limitations often imposed by insurance companies — like diagnosis requirements, session caps, or restricted treatment approaches.

That freedom allows us to focus on you, not paperwork.

What About EAP (Employee Assistance Program) Referrals?

While we don’t participate directly with insurance panels, we do accept EAP referrals from companies that have already partnered with our practice.

If your employer offers an Employee Assistance Program and has an established relationship with us, your sessions may be covered through that benefit.

If you’re unsure whether your workplace is partnered with us, simply reach out — we’re happy to check for you.

Why We’re Private Pay (And Why That Helps You)

Choosing private pay allows us to:

• Offer longer or more flexible sessions

• Use evidence-based methods like trauma treatment, EMDR, biofeedback, couples therapy, and sex therapy without restrictions

• Protect your privacy (no automatic diagnoses sent to insurance databases)

• Focus on real healing instead of insurance checkboxes

• Customize your care based on clinical need — not billing codes

Translation?

You get treatment based on what works, not what’s reimbursable.

That’s a big difference.

Can I Still Use My Insurance?

If you have out-of-network benefits, many clients choose to seek reimbursement directly from their insurance provider. We also offer assistance with claims submission to make that process smoother (details available upon request).

Bottom Line

We don’t accept traditional insurance — but we do accept partnered EAP referrals and private pay, giving you access to focused, high-quality mental health care without red tape.

Because healing deserves intention.

And investing in your emotional health is one of the smartest moves you’ll ever make.

If you have questions about EAP eligibility, out-of-network reimbursement, or getting started, reach out. We’ll walk you through it.

No confusion.
No pressure.
Just forward motion.

Yes. We provide secure, confidential telehealth therapy sessions for clients who prefer online counseling.

Life is busy. Traffic is real. Schedules get tight.

Telehealth makes getting support easier — without sacrificing quality.

Whether you’re seeking individual therapy, couples counseling, trauma treatment, EMDR-informed therapy, or biofeedback-informed coaching, virtual sessions allow you to receive professional care from the comfort and privacy of your home or office.

What Is Telehealth Therapy?

Telehealth (also called online therapy or virtual counseling) is conducted through a HIPAA-compliant, secure video platform designed to protect your confidentiality.

You’ll meet with your therapist in real time — just like an in-office session — but from wherever you feel most comfortable.

All you need is:

• A private space

• A stable internet connection

• A phone, tablet, or computer

No commute. No waiting room. No added stress.

Is Online Therapy Effective?

Yes. Research consistently shows that telehealth counseling is as effective as in-person therapy for many concerns, including:

• Anxiety and stress

• Depression

• Relationship issues

• Trauma and PTSD

• Life transitions

• Communication difficulties

For many clients, virtual therapy even increases consistency — and consistency is what drives real change.

Who Is Telehealth Right For?

Telehealth therapy is ideal if you:

• Have a busy professional schedule

• Travel frequently

• Live outside the immediate area

• Prefer privacy and convenience

• Need flexibility for childcare or family responsibilities

Some clients alternate between in-person and telehealth sessions depending on their needs.

We stay flexible. Your growth stays the priority.

In-Person vs. Telehealth Counseling

Both formats offer high-quality, evidence-based care. The best choice depends on your comfort level, schedule, and clinical goals.

Either way, you’re getting structured, professional therapy — not a watered-down version.

Bottom Line

Yes, we offer telehealth therapy.

Because access matters.
Convenience matters.
Consistency matters.

And your mental health shouldn’t have to compete with your calendar.

If you’re ready to schedule an in-person or virtual counseling session, reach out today. We’ll help you take the next step — wherever you are.

Sex therapy helps individuals and couples improve intimacy, communication, and emotional connection while addressing sexual concerns in a safe, professional, and judgment-free space.

Let’s keep it real:

Most sexual problems aren’t just “physical.”
They’re emotional. Relational. Nervous-system based. History-informed.

Sex therapy works because it treats the whole person — not just the symptom.

Whether you’re dealing with low desire, performance anxiety, erectile concerns, painful sex, mismatched libidos, betrayal, or intimacy after trauma, sex therapy provides structured, evidence-based support to help you reconnect with yourself and your partner.

What Sex Therapy Can Help With

Clients commonly seek sex therapy for:

• Low libido or desire discrepancy

• Erectile dysfunction or performance anxiety

• Difficulty with arousal or orgasm

• Pain during sex

• Loss of intimacy in long-term relationships

• Infidelity recovery

• Sexual trauma or shame

• Communication problems around sex

• Emotional disconnection

• Life-stage changes (aging, parenthood, menopause, medical issues)

And no — you don’t have to be in crisis to benefit.

Some people come because things are “off.”
Others come because they want things to be better.

Both are valid.

How Sex Therapy Actually Works

Sex therapy is talk therapy — not physical contact or demonstrations.

Sessions focus on helping you:

• Understand emotional and relational patterns

• Reduce anxiety and shame around sex

• Improve communication with your partner

• Address trauma or past experiences that impact intimacy

• Build confidence and body awareness

• Learn practical tools to deepen connection

• Restore desire and pleasure

• Create a healthier sexual narrative

Think of it as emotional fitness for your intimate life.

You learn how your nervous system responds to closeness, how attachment styles influence desire, and how stress, resentment, or unspoken needs quietly sabotage connection.

Then we help you rewrite the script.

Sex Therapy Is About More Than Sex

Sex therapy improves:

✔ Relationships
✔ Emotional safety
✔ Communication
✔ Self-esteem
✔ Trust
✔ Connection
✔ Overall quality of life

Because intimacy doesn’t start in the bedroom.

It starts in the nervous system.
It lives in how you feel seen.
It grows through safety and honesty.

Bottom Line

Sex therapy helps you move from frustration to understanding…
from distance to connection…
from surviving to actually enjoying intimacy again.

You don’t have to keep guessing.
You don’t have to struggle in silence.
And you definitely don’t have to accept “this is just how it is.”

With the right support, intimacy can be rebuilt — stronger, deeper, and more intentional than before.

And sometimes the most powerful move you can make for your relationship…

is talking about what nobody ever taught you how to talk about.